Terms and conditions

Introduction

Thank you for visiting www.oceanbluemarketing.com. This business and its website is owned and operated by TINA MATU ENTERPRISES LIMITED. Please make sure you read the following terms and conditions carefully if you intend to use this website or any of our services.

Our services

We offer a number of online marketing strategies at www.oceanbluemarketing.com which are suitable for any and all online businesses. These services may be combined for optimum effect, or you may book individual services depending on your own requirements.

The main services that we offer include but are not limited to the following:

  • Search Engine Optimisation (SEO)

  • Pay-Per-Click (PPC)

  • Online Reputation Management

  • Web Design and Web Development

  • Social Media

  • Email Marketing

In order to access and use these services all customers will be required to create an account on www.oceanbluemarketing.com. This is a simple process which will not take long and will require customers to create their own individual username and password – please keep this information safe and do not share it with anyone else.

We offer tailor made and bespoke packages to all of our customers and in-depth information about all of these services can be found on the corresponding individual service pages on our website.

To purchase a package you will need to select your chosen package, you will also need to select the length of time you would like the service for and complete the checkout process. A member of our team will then contact you to gather as much information as we can about your business’s needs so we can work towards achieving them. Once we have sufficient information, our offline operations will begin and have your service up and running.

To enquire on a bespoke package, you will need to fill out our bespoke package form with as much detail about your needs, what your business is and for how long you would want a service to last. Once this is done a member of our team will contact you to discuss possible options and how to work with your business. Once this is done an agreed price will be invoiced to you and our process will begin once we have received the payment.

Please note that the customer is paying for a service for a set amount of time, this is not to be confused with a subscription. You will need to repurchase any services that you would like once your services reach their end date.

Payments

All payments for the services which have been requested of the team at www.oceanbluemarketing.com need to be paid in advance and in full before the service is able to be carried out. The billing descriptor will show up as TMEOBM, LAGOS within your bank statement

There is detailed information of all of our pricing points and packages on each of the corresponding service pages. When you make a formal request for our services you are asked to provide as much information about you and your business as possible, this is so that we may accurately quote for the services that you have requested.

Once you have agreed the quote an invoice will be issued and you will have 24 hours from the date of issue to be able to pay the invoice. Once the payment has been received and processed on our end we will begin work on your bespoke package and will provide you with regular updates on our progress.

Refunds

We always do our best to meet our customer’s needs, but in the event that you are dissatisfied with our service then we welcome your feedback so that we may take this on board to be able to rectify the issue with you as well as improving our overall offerings moving Forward.

If you are not happy with the revisions we offer you once you have lodged a complaint with us, then you may request a refund. We will only issue refunds in our sole discretion and in cases where the fault is acknowledged as being our own.

If you would like to request a refund you will have a period of three days in which to do so from the date of project completion. We will only accept refund requests which are provided in this time frame and we will only accept them in a written format in which you will be required to provide as much information about the issue as possible so we may have this for our records and see that it is correctly addressed.

Delivery

Once we have received the payment for your request, we will start working on it. Due to the nature of our business and the bespoke offerings that we provide delivery times will be different for each customer. However, we will always give you an idea of when the expected completion date will be as soon as we have assessed the requested services.

Liability and Warranty

The website www.oceanbluemarketing.com or its services may be temporarily unavailable from time to time for maintenance and other reasons. We assume no responsibility for any errors, omissions, interruptions, deletions, defects, or delays in operation or transmissions.

We are not responsible for any technical malfunctions which may interrupt the service or any technical problems which arise from members downloading materials which are in connection with the website.

Under no circumstances shall we be responsible for any loss or damage, including any loss or damage which has caused personal injury or death which has resulted from the use of this website and its services.

The information, content and other documents on this website are provided on an “as is” basis and all express or implied warranties are disclaimed. We, along with all our affiliates, have no liability whatsoever for your use of our website or services. We can not guarantee or promise any specific results from the use of our website and services.

We do not represent or warrant that the content made available on this website will always be accurate, complete and error free or free from any other viruses or harmful components. Therefore all users should exercise caution when using this website and downloading any content. We recommend that all users should exercise caution when downloading any content from the internet and they should use industry recognised software to detect and remove any harmful viruses. All users agree that they download or obtain content from our website at their own risk.

We and all of our affiliates are not responsible are not liable for any indirect, special, incidental or consequential damages whether based on breach of contract, breach of warranty, or product liability.

Indemnification

You agree to indemnify, defend and hold us, our partners, agents and officers, directors and employees, subcontractors, successors, assigns, third-party suppliers and all other product providers free from any liability, loss, claim or expense which will include all reasonable attorney’s fees.

Customer Cancellations

Your account with www.oceanbluemarketing.com is effective until this has been terminated by you or us. Your account will be terminated by us without prior notice if you fail to comply with any of these terms and conditions.

Changes to these terms and conditions

These terms of service may be updated from time to time, so please make sure that you check back to this page regularly to see if there have been any updates to the service or the way that we are conducting business. Your continued use of these services following the introduction of new terms and conditions will constitute that you agree to be bound by the new terms and conditions.

Questions

If you have any questions about these terms and conditions then please get in touch with us by using the contact information provided.